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Dear Customer:

As the manager of [COMPANY], I want to thank you for your decision to purchase or lease a car from us. Please help us by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.

Sincerely,
[MANAGER_NAME]
Manager